Privacy policy | Cristina Mata Psychology

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, Cristina Mata Psychology (hereinafter, also the “Website”) undertakes to adopt the necessary technical and organisational measures appropriate to the level of risk associated with the personal data collected.

Laws incorporated into this privacy policy

This privacy policy is adapted to current Spanish and European regulations on personal data protection, and specifically complies with:

Regulation (EU) 2016/679 (GDPR)
Organic Law 3/2018 (LOPD-GDD)
Royal Decree 1720/2007
Law 34/2002 (LSSI-CE)

Identity of the data controller

The Data Controller responsible for the processing of personal data collected on Cristina Mata Psychology is Cristina Mata Ayala, holder of NIF 49847329G (hereinafter, the “Data Controller”).

Contact details:

Address: Avenida Reino de Valencia, 20, Valencia (Spain)
Telephone: +34 684 714 056
Email: cristinamatapsychology@gmail.com

Record of personal data

Personal data provided through forms on the Website will be incorporated into a file owned by Cristina Mata Psychology for the purpose of facilitating, streamlining, and fulfilling the commitments established between the Website and the User, as well as responding to requests or enquiries.

A record of processing activities is maintained in accordance with the GDPR.

Principles applicable to data processing

The processing of the User’s personal data is governed by the principles established in Article 5 of the GDPR:

Lawfulness, fairness and transparency
Purpose limitation
Data minimisation
Accuracy
Storage limitation
Integrity and confidentiality
Accountability

Categories of personal data

The Website only processes identifying data (name, email address, telephone number, content submitted through forms).

No special categories of personal data (health, ideology, etc.) are processed through the Website.

Legal basis for processing

The legal basis for the processing of personal data is the User’s consent.

The User may withdraw their consent at any time, without affecting the lawfulness of the processing carried out prior to withdrawal.

Purposes of the processing

Personal data is collected for the following purposes:

Facilitating, streamlining, and fulfilling commitments between the Website and the User
Responding to enquiries or requests submitted via contact forms
Where applicable, statistical, analytical, or website improvement purposes
Customising the browsing experience and improving service quality

Each form will specify the exact purpose of the data collection.

Data retention period

Personal data will be retained only for the period strictly necessary, generally:

18 months, or
Until the User requests its erasure

Specific retention periods may be indicated at the time of data collection.

Data recipients

User data may be shared with:

Cristina Mata Ayala, NIF 49847329G, Avenida Reino de Valencia, 20, Valencia.

No international data transfers are foreseen. If any are to be carried out, Users will be informed in advance.

Personal data of minors

Only individuals over the age of 14 may give valid consent for data processing.

For Users under 14, consent from parents or legal guardians is required.

Data security and confidentiality

Cristina Mata Psychology is committed to implementing the necessary security measures to protect personal data and prevent unauthorised access.

The Website uses SSL certification, which encrypts communications.

However, absolute security on the internet cannot be guaranteed. If a security breach posing a high risk to Users occurs, it will be communicated without undue delay.

All personal data will be treated as confidential.

User rights

Users may exercise the following rights:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object
Right not to be subject to automated decision-making

To exercise these rights, Users must send a communication with the reference “GDPR – cristinamatapsychology.com”, including:

Name, surname(s), and a copy of their ID
Reason for the request
Address for notifications
Date and signature
Supporting documents, if applicable

Send to:

Postal address: Avenida Reino de Valencia, 20, Valencia
Email: cristinamatapsychology@gmail.com

Third-party links

The Website may include links to third-party websites with their own privacy policies. Cristina Mata Psychology is not responsible for the data processing carried out on such external websites.

Complaints before the supervisory authority

If the User considers that their data protection rights have been violated, they may lodge a complaint with the Spanish Data Protection Agency (AEPD):
www.aepd.es

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

The User must have read and agreed to this Privacy Policy to use the Website.

Cristina Mata Psychology reserves the right to update this Policy in accordance with legislative changes, case law developments, or criteria issued by the AEPD.

Users are encouraged to review this Policy periodically.